Cash For Cars Madison
Madison, Wisconsin

⚠️TERRIBLE AND VERY RUDE CUSTOMER SERVICE! I simply asked them some questions on the phone about towing my truck. I was told it would take 43 minutes and the shop was only 15 minutes away from where my truck stopped. I was the only truck on the side of the road and the driver drove right pass me. When he came back and gave an estimate he automatically told me he would be charging me for two hours. My father stated that it was a bit high when the shop was only 15 minutes away. When I mentioned we would need to be towed the driver was rude. Slamming doors all because we questioned the price and how long it took. I didn’t say anything but was told he should’ve charged me more to drive back to the office. ❌❌DO NOT GO THERE IF YOU DO NOT WANT TO BE MISTREATED.. They’re absolutely terrible to deal with 👎🏼👎🏼👎🏼👎🏼👎🏼❌❌❌

Very polite and punctual. They do a damn good service! Thanks!

Very pleased with process was not difficult. We live in pewaukee and daughter neglected her maintenance on auto so we wanted it removed you simply send them your year make and model and address and they schedule a time to take it. Best to find your title first before sending a message because they need to verify car information. Good family business would recommend to anyone I know

Gave me a price I was agreeable with, but ghosted me ever since. I have called daily until today. Sad this business has so many good reviews yet their low level of professionalism is apparent. The first time I called the person answered the phone mid-speaking like a sailor to someone next to him. No customer wanting to give you guys business should have to sit wondering/ guessing if you are still working with us. Not sure why this had to happen but all it takes is a simple follow-up and I called multiple times once again. *just got a call and I had the chance to, like here, tell them how business works and how easy it was for him to navigate finding my contact info and giving me a piece of his mind. I'm sorry you are upset about a bad review; however I wasted more than half a day waiting on your towing company to get back up with me after agreeing to working with me, there's nothing else to say. I edited this review and found his upset reply at the the same time. This business owner called and validated and verified he knows I have my title. This is very poor ethics and bad taste towards your clients how you are treating the community.

Fair price and showed up when he said he would. Would recommend to everyone. The guy was polite and friendly. Some companies out there have pretty creepy drivers. Glad I chose SS.