CRESS AUTO PARTS
New Castle, Delaware

Agree with the other commenters. The phone sales staff/support were very rude and short. Said I had to pay for the part before they pulled it, then when they finally called me back to say the part was rusted they claimed they didn't charge the card. What's the purpose of requiring payment first if that's the case? Just very rude and unprofessional. Would never recommend these people again. I got "rural angry man at society" vibes from the salesperson.

They have less and less cars here anymore. And everything is packed in so tight you literally have to climb over other cars to get to the cars you need parts from. Nevermind the overgrowth of grass, weeds etc. Plus if you need anything from under a car (suspension, etc) it's not gonna happen. Only good thing is that parts are reasonably priced and the woman in the office is really nice and helpful.

These people a thieves plain and simple, they use city contacts to tow your vehicle to their lot and when you go there to retrieve it they use fraudulent tactics to hold on to your vehicle to rack up storage costs even after you've provided the necessary state citified documents. I had to get the police involved before my vehicle was released to me. Most of the parts they sell are from people's cars they've withheld so long they can't afford to get it and have to give up on it.