My transmission on my 2010 Audi S4 went out. I was out of any sort of warranty so a brand new 12k transmission from Audi was not an option as that is the value of my car. Transmission shops in my area were incompetent to rebuild it so low mileage used was the only option on the table. The transmission for these cars are difficult to find as they are rare. I had to dig through every possible wrecking yard in this country to find it. Todd was very helpful and met every request I had. He provided pictures of the donor car; had it pulled and on a pallet ready for shipping ahead of schedule and prior to my payment. He was willing to negotiate and included extra parts I requested. The transmission showed up and there was minor damage that would cost a couple hundred dollars to fix. This was due to the shipping company. Todd went out of his way and refunded the cost to fix it while he dealt with the shipping company! This family owned business treated me right and I have a running car again! They genuinely care and took away much of the stress I was having with getting this car fixed! Thank you from Gig Harbor, WA!
