Pick-n-Pull
Chico, California

I had to setup a ride to get all the way there for you guys to be closed I showed up at 4:00 ur hours say 4:30 how inconvient

Great costumer service had the part I needed and had it on time. I got my job done on time. It was great.

Shawn was super professional…called before arriving on site and again after getting the RV to its destination …awesome customer service! Highly recommend this service!

An absolute horror! Ordered engine for Audi A6. It was low mileage and according to them in perfect condition. After payment was received it took a week to ship it. Later we understood why. The engine was from heavily damaged car and piece of block where engine mount bracket is bolted was broken. They JB welded it and painted that side of block. Seriously!!! Upon receiving the engine and once noticed their petty attempt to hide an obvious problem we informed them and ask for a solution. Been told that they will send us another lower mileage engine but it will take about 2-3 weeks to ship it. Car had to be released from insurance. So we waited. The second engine arrived and even before unwrapped it we knew that something was very wrong. Engine sat on its flywheel and pulley was totally corroded. Removed the wrap just to find out that they sent us a CORE!!! They didn’t even bother to remove “FOR PARTS” written on rear chain cover. I am trying to upload a photos but the system is screwed. We refused to receive engine and told them they can have it back. We also informed them that we will send them first engine at our own cost. After we got confirmation from shipper that engine was delivered we tried to call them for refund. Well guess what? We called from different phone numbers but it seems like they blocked whole 403 area code. So after two months of torture we spent around 950$ on extra fees and expenses and we have no engine. Way to go! Message for the owner before he tells I never bought from them : I am using this account for review. It belongs to my friend. Sincerely, Robert Sabo

Poor customer service. Wanted to buy wheels that had old tires on them. Was told they hold air so they were good. Amazing tires that hold air without valve stems. Lost a good customer.

Got some help from Bruce in Sales. He didn't have the part, but set me up with a competitor that had the part. Can't ask for better service than that! These guys will be my first call EVERY TIME! Nobody else we called acted like they cared, and pick n pull flat out lied to us.

I got 4 different sets of wheels tires and not one of them fit! But they did allow me to keep trading them for no charge! (Went through 4 sets)Until the last set! After that I was stuck with a set that didn't work for me, that cost over $200. So I'll give them a meh 3 stars. They really need to check their parts lists a lot closer!