Robbins Auto Salvage Inc
Chicago, Illinois

The sign on the front of the building says they close at 5pm. However at 4:40 pm I was not allowed to enter to grab a 2 bolt tail light that would've taken more time to walk to then remove. Spent about ten minutes before walking in finding a 5/16 socket in my truck to save myself from having to carry a heavy tool bucket, instead that 10 minutes cost me a whole other trip to a **different auto yard**. One that hires people with common decency and doesn't falsely advertise their operating hours.

Fastcash for junk cars, always reliable great parts, and amazing customer service. Great stock 👍 …

Paul’s in Gary was pretty decent. I went there to find parts and while they didn’t have many later model vehicles in the yard, I found all the part i needed for an OBS I’ve been putting together and the little lady at the window is very nice and easy on the eyes

I had a very poor first experience with this company. When I could not find the part I was looking for on their website on December 20, 2017, I called them and was connected to a saleswoman. She explained that for parts that they do not have listed online, they open the yard on Saturdays for customers to search for the part on junk vehicles. She told me I could come on on Saturday (DEC 23rd) between 8:30 AM and 12:30 PM to look for the part I needed. I thanked her and said I would be in. On Saturday the 23rd, I prepared the tools I would need, dressed in layers and work clothes for the cold weather, and drove 20 min. to their location. I found an empty parking lot and an 8.5 x 11 paper posted on the door saying they were closed for the holidays. All they had to do to avoid this was let me know they would be closed, or to update their website and Google Map listing so that when I searched to find directions, I would have been notified they were closed. Instead they needlessly wasted 1.5 hours of my time, and created an experience that detracts from their brand and reputation. In this digital 21st century, I don't see how businesses can survive by treating customers and prospects this way. All I know if that if I treated my customers this way, I would not stay in business very long.

I recently called Archie's Auto recycling to ask for a part and they had it. I told them I was 85 miles away and they held the part until I got there. When I arrived they were very very nice people to work with got me in and out of there within 5 minutes and assured me that if anything was wrong with it that I still have 90 days to bring it back in its warranty. Archie's Auto recycling is one of the best places I've ever worked with. This was the first time I had ever been there and I certainly will go back there.

These folks are fantastic. Keith was more than willing to go the extra mile to help answer my parts questions and communication was top-notch. I'm thankful I found these guys, absolutely recommend.