Sonny's Auto Salvage
Jacksonville, Arkansas

Excellent customer service and very friendly great prices definitely going to visit again. Definitely.

Got there a little before noon and we were the 2nd person in line. It was pretty quick, but as we were leaving there were trucks lined up about 20 deep. I suggest you come early or you're probably going to wait a while.

Just had a very disappointing experience at Hwy 5 Auto Salvage. Went to get a replacement Air Vent Grill for my Toyota Camry. I arrive and he confirms they have it. Awesome! However, he then tells me he does not have anyone to go pull the product off the car for me. They’re all busy helping someone else. Mind you, it is 3:30pm, an hour and a half before close. I even offered to step outside so he could lock up the office and go get it himself. The part is pictured below. It takes less than 60 seconds to disengage it from the dashboard with a flathead screwdriver. The guy at the counter said he could not do that because he had to watch the phones. So, phones are more important than the customer in front of you? He said I would have to come back on Monday to get the part. Today is Friday. If I wanted the part on Monday, I would have just ordered it online and not inconvenienced myself with the drive to your business. Here is my issue. You small business owners want consumers, us, to support you over online retailers. Yet, how can you expect us to give you our business after experiences like this one? I came to you so I could get the part today, not 3 days from now. I was willing to pay more for local business so I could have the part today. Unfortunately, I won’t be back on Monday. Online retailers win again. Save your time on this place, folks. Just find the part online. You run the risk of Hwy 5 Auto Salvage dangling the part you need in your face and telling you that you can’t have it. I honestly just can’t fathom refusing a sale. My mind is blown.

Great Great Experience with Searcy Auto Salvage new management/owner. If I could give a 10 star review I would in a heart beat. Thank you Roger and Crystal and Nick and all the other employees that had their hands on putting a motor in our sons Dodge Charger. They were very explanatory on each thing doing to the car and answered any questions we had. Any other issues with any of our vehicles we will definitely be back. Great People and Great Prices.

Most are pretty cool there but becareful cuz u might get glass in ur tire other than that there okay

Message of the day ... Mr Walker is a lovely chap, friendly and philosophical, full of interesting stories of relics from the past. His son was also super friendly and helpful ! Thanks guys, enjoyed our time at the yard. Tons of cool scrap metal.