A-1 Dothan Used Auto Parts
Dothan, Alabama

The thing I really like about Morris Auto is if they can't help they'll tell you or give you advice of what the problem may be. They aren't out to rip you off like a lot of places. They installed my fuel pump (plus towing) I didn't have a heart attack when I saw the bill

Can never get them on the phone. Made my first order a few weeks ago, he said it would be in the next day. He never called, I gave him a week before I called back. I’m then informed the part I ordered got “cored out” because they couldn’t find it. He said he was working on getting me another one from a branch that was close to the hurricane and would have it in a few days when they operated on generators. I waited a week before calling him back. He said he was helping a customer load a part and asked if I would call back. I asked if he would call me back when he got finished as I wasn’t trying to bug him. He never called back and I still haven’t heard a word. This was last week. Communication and professionalism is terrible. So my first order will also be my last as there is a new junkyard opening in this area soon.

I wish there was a rating with less than one star. This company is terrible, we purchase a motor from them that was supposed to come with transmission and bell housing and a 60 day warranty. It came without the bell housing or the transmission and it was damaged because the shipped incorrectly. We have tried over and over to reach them, when we do they say that they will check and call back, they never call back. Today they said they will not honor warranty and if we had a problem with that to call their attorney. DO NOT DO BUSINESS with company.

These people are no professional, hangs up on you does not call you back. Offers delivery in Albany and does not even communicate with the person that just paid them 500 dollars for a transmission that they do not even know works. So unprofessional Dang a month or so goes by and you still angry glad I’m on your mind today I appreciate that….let’s show the text messages where you stated that all transmission looks the same while you gave me a Toyota transmission instead of a Nissan transmission let shows the photos of the difference… you just mad because I’m a woman who was a mechanic in the navy and you could get me… have a nice day

Great service and good quality parts

Have visited 'Pick-n-Pull' several times over the years. Friendly staff. Sarah was very courteous and professional. Descent pricing on parts. Great hours of operation. Be prepared to sign waiver. Sometimes their inventory is a bit off but they've always had what I was looking for. Their yard seem to well organized and grouped by manufacturer make. If you're going to be awhile I would suggest wearing a hat, sunglasses and sunscreen and bring water. Will return.

I wish I knew her name. She’s the sweetest and funny. She went over and beyond to find what I needed. Even though it wasn’t found, she didn’t give up trying. Awesome customer service.

Lauren at pull a part in Montgomery has Awesome customer service the greatest I've encountered in the his6of coming to pull a part in Montgomery alabama