Midway Truck Inc
Douglas, Georgia

I chose this business because of the reviews, and they were right!! From the first call to my check... EASY PEASY. Thanks guys!

Very good at what they do. Fair pricing.

This company was not helpful or upfront with their process and charges. They did not tow the vehicle where they were asked to. Their charges are astronomical. Their customer service is lacking. They were rude when I questioned the additional charges and called me crazy and hung up on me for asking for an itemized bill. They took advantage of the situation and behaved unethically. Would not recommend them. Over $600 to tow a vehicle less than 30 miles is NYC pricing, not South Georgia pricing. As a friendly follow up to your rebuttal of my review, kindly report accurate information. The accident happened shortly after 7pm, not midnight and it was not handled by APD. The accident report disproves your late night call out claim. Dispatch called you although you were not requested and no one notified me of impounding. I called you within 15 hours of the accident, not several days later. I have electronic documentation to back up all of this. I have quotes from other companies in the area for 1/3 of what you charged. Your claim that I received an itemized bill is laughable because you refused to provide me with one. As far as the repairs, of course they will be much higher. You cannot compare parts and labor to replace half of a car to a one time tow service call. My business with them is none of your business, so no need to worry about what review I leave them. It doesn't look good to deflect instead of taking ownership. Point blank, you took advantage of a lone, female, out of town traveler who has good insurance. Your business practices and ethics are questionable. Taking advantage of others and being deceitful is never prosperous in the long run.

I would recommend Don's Wrecker Service. Prices are very reasonable driver was very courteous and major polite.

No show. Scheduled the tow 2.5 hours ago. I called for an update 1.5 hours ago. They said “45 minutes”. Called twice 20 minutes ago. No answer. Mailbox is full. No return call. So I’m stranded until another company comes. Choose another towing service if at all possible.

The process for picking up my vehicle was so smooth. Talked to them to get everything set up and the next day they were picking up my vehicle and handed me a check on the spot

Awesome service. Will help in anyway possible!

Very fast and professional. Only disconnect was between the scheduled pick up date and the tow company. Tow company was quick and professional.