Maybe 3 Stars on a good day. This place is a junkyard and not an auto recycling location. Everything in the place is poorly marked as to the vehicles location. When I pointed out to Keith that a few cars weren’t even on the lot, he started arguing. He pulled up cars on his computer that were NOT on the lot proving himself wrong. The prices are okay until they add a warranty and hazardous materials fees without telling you first. Then core charges on parts like a 4wd skid plate. They have core charges on nearly everything. Core charges are meant to be charged to the customer when they are buying something that will be remanufactured. LKQ doesn’t remanufacture anything. Just be upfront and honest about the prices. Raise the prices if need be. Tacking on fees is shady. I don’t need to pay a 90 day warranty charge on a piece of interior trim. Clean up the lot daily and close the vehicles’ doors. That helps with trip hazards. It keeps a lot of water out of the cars too. The Durham location is managed much better.
